Shipping policy

Shipping Policy

Most in-stock orders ship the same business day when ordered Monday through Friday. Orders placed after the day’s carrier pickup, on weekends, or on holidays will normally ship the following business day.

Some products may ship directly from the manufacturer or one of our distribution warehouses. If we expect an unusual delay, we will contact you as soon as possible.

Tracking information will be emailed when your order ships. Delivery time after shipment varies depending on the destination and carrier.

Eligible orders over $100 receive free standard shipping. Oversized products, freight shipments, remote destinations, and certain other products may be excluded. Any additional shipping charge will be displayed during checkout whenever possible.

Sound Connection is not responsible for carrier delays caused by weather, service disruptions, incorrect delivery information, or other circumstances outside our control.

Questions about an order? Contact us at info@soundconnectioninc.com or call 866-251-0989.